Terms and Conditions

Thank you for using our online store, Tegramo. The following terms and conditions define the rules and obligations governing your use of our website. By accessing and making purchases on our online store, you agree to these terms and conditions in their entirety.

Orders and Payments:
1.1. When placing an order on our site, you agree to purchase the selected products at the indicated price, including applicable shipping fees and Value Added Tax (VAT).
1.2. Payments must be made using the payment methods available on our site. All provided payment information must be accurate, complete, and up-to-date.

Shipping and Delivery:
2.1. We strive to process and ship orders within 3 days of order placement. However, please note that delivery times may vary depending on the destination and factors beyond our control. Transit time for delivery may range from 7 to 14 days depending on the destination.
2.2. Good news! Shipping fees are entirely free for your order. We provide this cost-saving benefit to you.

Returns and Refunds:
3.1. We accept returns of defective or damaged products within 14 days of receiving the order. Products must be returned in their original condition, accompanied by the receipt or proof of purchase.
3.2. Refunds will be made using the original payment method as soon as the return is received and verified.

Intellectual Property:
4.1. All content on our site, such as text, images, logos, trademarks, is the intellectual property of Tegramo or its suppliers and is protected by copyright laws. 4.2. You are not authorized to copy, reproduce, distribute, or use our content for commercial purposes without our prior written consent.

Privacy and Security:
5.1. We are committed to protecting the confidentiality of the personal information you provide. Please refer to our privacy policy for more details on data collection, use, and protection.

Changes to Terms and Conditions:
6.1. We reserve the right to modify these terms and conditions at any time. Changes will be effective upon publication on our website. It is your responsibility to regularly check for updates.

By using our online store, you agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us using the contact information provided on our website.